Privacy Policy

Fdz Auto Glass Repair LLC
Effective Date: March 3, 2026

Fdz Auto Glass Repair LLC ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect and use information when you visit our website or submit a contact form.

Information We Collect

When you fill out our contact or appointment form, we may collect:

  • Name

  • Phone number

  • Email address

  • Service location

  • Vehicle information

  • Preferred appointment date and time

  • Any additional details you provide

We may also collect limited website usage data such as IP address and browser type for analytics purposes.

How We Use Your Information

We use your information to:

  • Contact you about your service request

  • Schedule and confirm appointments

  • Provide quotes

  • Respond to questions

  • Send service-related updates

We do not sell, rent, or trade your personal information.

SMS / Text Messaging Consent

By providing your phone number through our website, you consent to receive text messages from Fdz Auto Glass Repair LLC regarding:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Follow-ups related to your request

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at:

๐Ÿ“ง info@fdzautoglass.com
๐Ÿ“ž 956-404-7513

We do not send promotional spam messages.

Information Sharing

We may share your information only when necessary to:

  • Process insurance claims (if applicable)

  • Comply with legal requirements

  • Protect against fraud

Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure.

Your Rights

You may request to update or delete your personal information by contacting us at:

๐Ÿ“ง info@fdzautoglass.com
๐Ÿ“ž 956-404-7513

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Terms & Conditions

FDZ Auto Glass Repair LLC
Effective Date: March 3, 2026

By using our website or services, you agree to the following:

Services

FDZ Auto Glass Repair LLC provides mobile windshield repair and replacement services. Service availability may vary based on weather, location, and parts availability.

Estimates

All quotes are estimates only. Final pricing may change after inspection of the vehicle.

Payment Terms

Payment is due in full upon completion of services unless otherwise agreed in writing. All sales are final.

Workmanship Guarantee (24 Hours)

We provide a 24-hour workmanship guarantee on installation services. If an issue arises due to our installation, we will inspect and correct it at no additional cost.

This guarantee does not cover:

  • Pre-existing damage or weakened glass

  • Cracks that spread after repair

  • Damage caused by road hazards, accidents, weather, or misuse

  • Vehicle-related issues such as rust, corrosion, or structural problems

Pre-Existing Conditions

FDZ Auto Glass Repair LLC is not responsible for pre-existing damage, including but not limited to rust, corrosion, structural weaknesses, or prior improper installations. Additional damage may occur during or after service due to these conditions.

Customer Responsibility

Customer must provide a safe and accessible location for mobile service. We reserve the right to refuse or stop service if conditions are unsafe.

Cancellations

We request at least 24 hours notice for cancellations. Missed appointments may be subject to a fee.

Limitation of Liability

FDZ Auto Glass Repair LLC is not liable for indirect, incidental, or consequential damages, including but not limited to additional glass damage, leaks due to vehicle condition, or damage caused by external factors.

Liability is limited to the amount paid for the service where permitted by law.

Contact Information

FDZ Auto Glass Repair LLC
๐Ÿ“ง info@fdzautoglass.com
๐Ÿ“ž 830-320-0113